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Guest Services

Did you forget to pick up a Star Tours t-shirt for the neighbor that fed your dog while you were on vacation? Did you discover that the Tinker Bell Christmas tree ornament was broken during your journey home from the resort? Did you decide that the Mickey Mouse wall clock you saw in the Emporium would indeed look great in your kitchen?

Then you should contact Disneyland Merchandise Guest Services - a convenient service available for visitors that are no longer at the Resort but want to purchase that one last souvenir.

Contact Disneyland Merchandise Guest Services Monday-Friday, 8 am- 5pm PST either by phone at 877-560-6477, www.disneyparks.com/store or email at merchandiseguestservices@disney.go.com.   Include descriptive references such as:

  • size
  • color
  • character featured
  • price
  • outstanding/recognizable features

If you remember what store you saw the item in that should also be helpful to the Cast Member assisting you.

Be aware that if the item you are looking for is found and you go on to purchase it, you will be responsible for all shipping and handling costs.

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